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Trustworthy Selling MultiLine can help your agents proactively pivot to life insurance and financial services conversations in order to serve more of their customers’ financial needs. Multiline Edition Understand how today’s consumers really make financial choices. Engage consumers by aligning to their mindset and preferences. Naturally pivot to life and financial needs by engaging in courageous conversations. Quickly build trust using proven questioning and collaborative discovery skills. Motivate today’s consumers to act on their intentions. Create cross-selling opportunities with communication techniques that deepen relationships. Your Multiline Agents Will: Equip Your Multiline Agents With the Skills and Confidence To Successfully Pivot to the Life Insurance and Financial Services! Most consumers today are looking for trustworthy financial professionals who can help them address all of their insurance and financial needs. Unfortunately, many don’t realize their home and auto agent is a full-service financial representative. Trustworthy Selling MultiLine can help your agents proactively pivot to life insurance and financial services conversations in order to serve more of their customers’ financial needs. The Language of Trust Diagnose Before You Prescribe Language Demo: Building Trust, Rapport & Credibility Leveraging the Power of Silence Storyselling Check out Some of Our Trustworthy Selling MultiLine Content! It united LIMRA consumer research with field-tested language and techniques drawn from HPN’s network of successful new advisors. New skills are mastered through practice, role play, application projects and follow up coaching. Lessons are made memorable through use of real-life case studies. Content is easily incorporated into day-to-day activities with a language reference guide, demonstration videos and other online resources. Why Multiline Edition Works: Schedule a Demonstration Contact Us Multiline Product Sheet Download Download Now Multiline Edition

At Hoopis Performance Network, we care about your privacy and security, and want you to know how we collect, use, share, and protect your personal information and what choices you have regarding your data. Terms & Conditions Please read these Terms and Conditions carefully before using our Service. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized, or lower-case words referred to below, are defined as follows. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of these Terms and Conditions: Application or Apps means any software program provided by HPN and downloaded by you on any electronic device. Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) through which the Application has been downloaded. 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Financial Wellness Vehicle Payment Calculator: Estimate your monthly car payments based on the price, loan terms, trade in value and more. Try Our Vehicle Payment Calculator The use of an online financial wellness calculator can help to create a sound financial plan. Below is our easy to use vehicle payment calculator. Use this to estimate your monthly car payments based on the price, loan terms, trade in value and more. Back to Financial Calculators We Invite You To “Test Drive” Our Financial Wellness Content Today! Test Drive

HPN digital content and learning solutions are designed to fit your organization’s unique needs. Our content solutions are scalable, customizable and designed to increase advisor productivity and retention. Digital Learning Solutions for Advisor Development Gain Trial Access and Experience Our Digital Content Today! Trial Access Sales Skills Prospecting Telephoning Factfinding Closing Sales Psychology Handling Objections Virtual Selling Generational Buying Differences Practice Management Goal Setting Time Management Activity Management Client Building Team Selling Staff Development Digital Practice Operational Best Practices Marketing Networking Social Media Marketing Target Marketing Cross-Selling Center of Influence Development Understanding Life Events Giving Presentations Product Knowledge Life Insurance Annuities Disability Insurance Understanding IRAs Qualified Retirement Plans Long Term Care Insurance Critical Illness Insurance Multiline Solutions Planning Concepts Saving & Investing Retirement Planning College Planning Business Planning Estate Planning Life Event Planning Overview of Social Security Understanding Medicare Motivation & Inspiration The Power of Purpose Mental Toughness Overcoming Rejection and Adversity Real Impact Stories Power of Risk Management Planning Check Out Just Some of the Topics Within Our Content Library Looking to get new advisors off to a fast start or reignite experienced advisors to get to the next level? Either way, our digital content and learning solutions are designed to fit your organization’s unique needs. Our content solutions are scalable, customizable and designed to increase advisor productivity and retention. Interested in a FREE “Test Drive” of Our Content? Test Drive eLearning Knowledge Checks and Action Items for Performance Improvement Ability to Easily Enroll Learners in Courses and Learning Paths Reporting and Analytics for Greater Accountability Around Learning On Demand Classroom Training Modules (virtual and in person) Coaching Resources Including Guides, Assessments and Tutorial Videos Skill Assessment to Identify Strengths and Areas of Development Additional Advisor Development Tools and Resources In addition to our digital content, we also provide turnkey training and coaching tools for managers including: How to Conduct an Annual Policy Review History and Numbers Behind Social Security Choices for Medicare Coverage Understanding Social Security and FICA Tax How to Find Networking Opportunities The Financial Services Education Network content library provides the Science through hundreds of micro-learning modules focused on education and knowledge. Eszylfie Taylor – Personal Observation Strategies for Better Prospecting Tom Hegna – Don’t Worry, Retire Happy: 7 Steps to Retirement Security Sabine Robinson – Understanding the Art & Science of High Activity David Resseguie – 3 Powerful Tips for Building Better Phoning Habits Ellen Rogen – Leveraging Presentation Skills to Move Clients to Action The HPN University content library provides the Art by focusing on the skills, best practices and execution methods of the top experts and practitioners in financial services. Check Out Some of Our Sample Videos! We’ve combined the two most powerful digital content libraries in the world, equipping you and your advisors with the Art and Science of learning and development. Digital Learning Solutions for Advisor Development

Trustworthy Selling offers three proven learning editions. These additions include QuickStart for new advisors, Professional for experienced advisors and MultiLine for property and casualty agents. A Sales Effectiveness Program with Proven Results! A Sales Effectiveness Program with Proven Results Designed to help financial professionals: Improve connections with understanding buyer psychology and behavioral economics. Adapt selling style to maximize communication flexibility. Obtain high quality favorable introductions with confidence. Increase engagement and build stronger relationships through the art of questioning. Deepen existing client relationships through strategic client management practices. Integrate the habits and peak performance psychology of top performers. Proven Results and Industry Recognition: Over 40,000+ graduates across the globe. 25+% increases in productivity. Recognized by Selling Power as one of the top sales training companies. ROI Institute’s Top Case Studies of the Year. Full Program For those new to the business, our full program offers 10 modules of content for professionals in Affiliated and Multi-Line companies. Modularized Program Pick and choose the right modules for you to set your sales professionals up for success with the specific skills they need. SkillSet powered by TS his one-day course edition is for sales professionals with 5 years or less experience in the industry who want to sharpen skills to drive higher productivity. Program Versions QuickStart This editions is for Financial Representatives just starting out, with less than one year in the business. Learn More Professional This edition is for Experienced Financial Representatives who have been in the business 1+ years. Learn More MultiLine This edition is for the Multiline Financial Representatives who need to pivot to the Life and Financial service products. Learn More SkillSet This one-day course edition is for financial professionals with 5 years or less experience in the industry who want to sharpen skills to drive higher productivity Learn More Learning Editions for Every Step in an Advisors Journey We offer three proven learning editions for each stage of an Advisors journey. Each edition provides a powerful combination of tools and techniques to benefit your organization through an immersive, interactive learning system. These additions include Quick Start for new advisors, Professional for experienced advisors and Multiline for property and casualty agents. Blended Learning This editions is for Financial Representatives just starting out, with less than one year in the business. Virtual Classroom This edition is for Experienced Financial Representatives who have been in the business 1+ years. Self-Study This edition is for the Multiline Financial Representatives who need to pivot to the Life and Financial service products. Flexible Delivery Models Flexible delivery models to meet your needs for scalability, customization and execution including blended learning, virtual classroom, and self-study. “We found Trustworthy Selling augmented and complemented much of the training we were already doing. We saw a 17% increase in overall production across both risk and investment products. The program’s focus on advisors understanding the psychology of buyers and the need to increase trust and decrease tension led to greater advisor competence and confidence.” Dave Porter – Managing Partner, Baystate Financial Services Investment Gross Revenue Lives Weekly Net Issued New Clients Production Credits Conference Credits Premium P&C productivity Retention Placed Policies Submitted The Proof is In the Numbers 25% 25+% Lifts Across the Board Download Module Descriptions Download Now Schedule Some Time With Us to Learn More Let's Talk Download Mutual of Omaha Case Study Download Now

BenchBuilder™ was developed from LIMRA’s extensive leadership and management research as well as the Hoopis Performance Network’s field-tested systems & best practices. Giving Advisors an Opportunity to “Test Drive” a Career in Leadership How Do You and Your Organization Identify Sale Management Potential? BenchBuilder™ was developed from LIMRA’s extensive leadership and management research as well as the Hoopis Performance Network’s field-tested systems & best practices. The curriculum allows sales reps and their sponsoring managers to collaborate on 16 management activities designed to provide a better understanding of a manager’s role. The purpose is to help both the organization and the management candidate determine whether a role in leadership is a fit. What Are You Doing To Build Your Bench Strength With the Next Generation of Leaders? Systematic Process for Management Development and Succession Planning With an increasingly aging sales manager population within financial services, there’s a huge opportunity to identify and develop sales reps who have leadership potential. It also helps an organization do their best to create a pipeline for organic growth, most have struggled to develop a systematic management development process. Too many organizations bring successful sales reps into a management role too soon. Just because someone is a successful producer, doesn’t mean they will be a successful manager. Manager turnover is even more costly than sales rep turnover because now you’ve lost not only a manager but also a good producer. Field Leadership Profile Feedback Report (sample) Recognize the importance of identifying, assessing, and developing successful leaders for the future of your organization! Download Sample How It Works The Field Leadership Profile uses multiple-choice questions to collect information about candidates’ past experiences, personal characteristics, and work judgment. Building on our new examination of field leadership competencies, each feedback report provides summary and detailed information for three key areas. You will learn candidates’: Expected performance on key field leader tasks Likely personal leadership impact Strengths and developmental needs on core leader competencies Each Feedback Report Also Includes: Interview questions for exploring candidates’ problem solving and business ethics Candidate selection summary page Customized development plan worksheet The Field Leadership Profile is available through LIMRA’s Web-based selection system that makes candidate selection effective, efficient, and timely. Test results are instantly computed and reports are available to your managers. The reporting system allows key people at your company to monitor and analyze test results. The Situation Field leaders play a pivotal role in your company’s profitability. It is critical to choose the right individuals for sales management positions: When leaders fail, production suffers, turnover climbs, and the bottom line takes a hit. How We Can Help You The Field Leadership Profile is a comprehensive assessment that helps you identify and develop successful sales leaders. It helps your organization focus on crucial facets of leadership candidates. The Field Leadership Profile BenchBuilder is designed to help organizations determine which of their sales reps should step into a management role. BenchBuilder provides a systematic, structured process to determine which path is best for a candidate: Sales or Management. Not everyone who completes BenchBuilder will move directly into a management role. Having BenchBuilder graduates on deck provides for a smoother transition in management succession planning. Systematic Process for Management Development and Succession Planning Learn How Building Bench Strength Works Go to How it Works Giving Advisors an Opportunity to “Test Drive” a Career in Leadership

Welcome to the next step on your leadership journey. This hub is your launch point into HPN’s development platform-designed to equip leaders with the tools, insights, and flexibility to support producers at every stage. The Trail Starts Here: Your Command Center for Leadership Growth Start the Journey The Trail Starts Here: Your Command Center for Leadership Growth Start the Journey Demo the tools. Explore the platform. Empower your team. Welcome to the next step on your leadership journey. This hub is your launch point into HPN’s development platform-designed to equip leaders with the tools, insights, and flexibility to support producers at every stage. Here's what you will Find: Short videos that walk through the platform experience ( View Videos Below ) A quick-start guide to HPN University ( Download Guide ) Access to EDGE, HPN University, and more ( Explore EDGE ) $599 per month gets you access for your entire firm, plus a custom-branded platform featuring your logo. Easy signup to activate your subscription Start the Journey Overview & Target Audience Content Curation & Driving Engagement EDGE and Leadercast Classroom Training & Coaching Resources Want a closer look? Sign up for a free 14 day trial. No credit card required. Sign Me Up! Have questions? Contact us. First name* Last name* Email* Phone Submit Have questions? Contact us. First name* Last name* Email* Phone Submit

The Financial Wellness content library features over 50 interactive financial calculators, approximately 200 learning modules, and over 750 financial wellness articles. (Try Out These For FREE!) Vehicle Payment Calculator Estimate your monthly car payments based on the price, loan terms, trade in value and more. Try Out Calculator Home Equity Calculator Home equity loans can be used to consolidate multiple payments into a single monthly payment. Try Out Calculator Retirement Income Estimator What monthly income will your retirement savings provide? Try Out Calculator Save for College Calculator Saving for a college education requires advanced planning and knowledge of the cost. Try Out Calculator Save or Pay Off Debt Calculator Saving vs using the money you have in savings to pay down debt. Try Out Calculator Calculate Your Life Insurance Needs How much you need is best decided by working with a financial planner. Try Out Calculator Financial Calculators The Financial Wellness digital content library features over 50 interactive financial calculators. (Try Out These For FREE!) Test Drive Schedule a Demo We Offer Even More Financial Wellness Tools & Resources to Empower a Stronger Financial Future We invite you to take a test drive or explore our full suite of financial wellness resources designed specifically for Home Office Employees, Field Staff, Existing Clients, Association Members, Worksite Marketing Employees, and Students. Our digital content library features more than 200 learning modules, over 50 interactive calculators and more than 750 financial wellness articles. Click on the links below to learn more or schedule a test drive. Why Diversification is Essential Most people are familiar with the adage,” Don’t put all of you eggs in one basket”. Watch This Video Budgeting Made Simple Tools we have at our disposal to keep tabs on our personal finances and build for our future. Watch This Video Understanding Homeowners Additional Coverage In most cases lenders will accept the replacement cost as acceptable coverage. Watch This Video What Do The Numbers on My SS Card Mean? A Social Security number is a 9-digit number that is issued to United States citizens and residents. Watch This Video Financial WellnessVideos The Financial Wellness digital content library features approximately 200 learning modules. (Try Out These For FREE!) Financial Literacy - Teaching Kids About Money Parents are a crucial part of their children’s financial education. View This Article Financial Literacy - A Strong Financial Foundation Begin talking about the financial partnership you’ll be forming together before the nuptials. View This Article Financial Literacy - Child With Special Needs Planning Ensure that your child with special needs receives the best possible care in all aspects of his/her life. View This Article Financial Literacy - Retirement and Medicare For Americans 65 and older, any conversation about health care must include Medicare. View This Article Financial Literacy - Social Security and Retirement Nearly nine out of 10 Americans aged 65 or older currently receive Social Security. View This Article Financial Wellness Articles The Financial Wellness digital content library features over 750 financial wellness articles. (Try Out These For FREE!)

Next Item Previous Item Go back to White Papers List Corporate training managers are constantly searching for new methods that will be more effective — and cost-effective — to ensure as high a return as possible on training. They like e-learning, or online training, because it is quite affordable when compared with classroom-based training. With e-learning, you can avoid expenses associated with travel, trainers, facilities and course materials. Plus, you’ll never have to update, correct or reprint course materials because the online versions are always upto- date. And e-learning is far more convenient for trainees who work in different offices throughout the country, and it’s easily accessible for quick refreshers and reminders. Classroom training has some benefits, too. It encourages face-to-face interaction, which is a skill in itself. And it’s ideal for teaching material that requires students to perform instead of just soaking up knowledge. One article stated, as an example, that you won’t find swimming classes online. Countless blog posts and articles debate the “Which is better?” question. The real question is “Which is better for my organization?” It’s possible that a combination of the two is your best option. If you currently offer only classroom-based training, it’s worth investigating the benefits of e-learning. Many organizations will have a new-associate orientation, training class or school. Unfortunately, too often these can have the same effectiveness of drinking from a fire hose, especially if there is not a follow-up resource available for class members to go back to and obtain the same or similar education and training. Many colleges and universities now offer to stream and record lectures, providing students a quick but effective way to review or clarify particularly unclear subject matter. Low-cost web-based training has been getting a lot of attention. And some organizations now consider webbased training a part of blended learning, which uses more than one method of message delivery. We must remember that repetition is the mother of all learning, so even when elements of coursework or subject matter overlap, it can be another reason to use both methods of delivery. To increase the effectiveness of any training, it’s important to set up the training platform that works best for your participants and ensures effective alignment with your organization’s goals and objectives. Specific Benefits of E-Learning Depending on the material, e-learning can be highly successful, especially with younger people who are accustomed to learning material online. Here are some points to consider: Every dollar invested in online training results in a $30 increase in productivity. Companies that use e-learning technology achieve an average 18 percent boost in employee engagement. Forty percent of employees who receive poor job training leave their positions within the first year. E-learning boosts retention rates by 25 to 60 percent, compared to retention rates of 8 to 10 percent with traditional training. It typically takes employees 40 to 60 percent less time to study material via e-learning than in a traditional classroom setting. IBM found that participants learned nearly five times more material without increasing time spent in training. The corporation saved approximately $200 million after switching to e-learning. A 2017 report revealed that 42 percent of companies say that eLearning has led to an increase in revenue. Organizations that use e-learning are also likely to enjoy such benefits as convenience, standardized delivery and the ability for students to progress according to their pace of learning and availability. Now let’s look at how to implement e-learning in your company or firm. Implementing E-Learning To achieve their goals and objectives, an organization’s leaders must plan effectively. It can seem overwhelming to change your entire training program, especially if you have invested a lot in it and have been using it for a long time. Here are some ways to ease into the e-learning process. Define your goals. Knowing what you want the training to accomplish will help determine what type of training you need. For example, your goal might be to teach new sales leaders how to manage a budget or to teach mid-level advisors how to break performance plateaus. Set a budget. It’s easy to get enamored with a new training platform that sounds too good to be true. Setting a budget in advance should keep you from overspending. Ask around. At industry meetings, in study groups and through social media sites like LinkedIn, find out which training programs have worked well for companies or firms that are structured similar to yours. Word-of-mouth referrals are always superior to trial and error. Start small. You don’t want to replace your entire training program with something new and unproven. Try out an online course with either a group of your sales leaders or advisors, or have the whole team try it. Experiment. Once you find something most people seem to like, consider expanding your offerings on that platform. Promote the training and follow up. To maximize the benefit and results of any e-learning curriculum, it cannot be a “set it and forget it” strategy. The organization’s leadership must not only promote this resource but must follow up and assign early usage to instill top-of-mind remembrance of this tool and its benefit. Measure your results. Have participants fill out a survey after each training program to gauge their reaction to it. Find out to what extent they were engaged, how valuable they thought it was, how much they will actually use the material in their work and how likely they would be to recommend it to someone else or want to take that type of training again. Also measure your ROI. After six months or a year, evaluate how much your organization benefited from it, compared with how much you spent on it. An Easy Way to Try E-Learning With today’s demand for work/life balance, you want your training to be available 24/7 so you can sharpen sales leaders’ and advisors’ skills on demand. A highly efficient and effective way to dip your toes into the e-learning water is through Hoopis performance Network. Your sales leaders and advisors can access training and information on their smartphones and tablets when they have some spare time. Sometimes they get to an appointment 10 minutes early to beat traffic, and they want to brush up on their skills rather than waste that time. In those 10 minutes, they can watch one of hundreds of training sessions that can help them keep their saws sharp as they prepare for a joint sales call or recruit another top performer to the firm. They get to learn new skills during what used to be down time. HPN brings you winning training for sales associates, and sales leaders. All participants get to learn at their own pace. Also, they can customize their curriculum to what interests them the most, or the company or firm can decide on the order of their learning. Why E-Learning Is Effective

The Hoopis Performance Network has formed alliances with industry organizations that complement our existing resources, products and services. Strategic Partners Leverage Our Strategic Partners to Increase Performance & Productivity The Hoopis Performance Network has formed alliances with industry organizations that complement our existing resources, products and services. Harry Hoopis and his team field tested the tools and resources within his very own “Living Laboratory.” Moody’s Learning Solutions For over 40 years Moody’s has set the industry benchmark in financial services education, elevating the skills of banking and lending professionals worldwide. Harnessing its risk management expertise and insights into banking and finance best practices, Moody’s is the training partner of choice for financial institutions seeking to build a competitive and risk-aware workforce. Visit Website Over 850 financial services companies in more than 70 countries around the world turn to LIMRA first to help them build their businesses and improve their performance. These members rely on our 90 years of industry experience, along with resources in Research, Consulting, Assessment, Development, Compliance and Regulatory Services. Visit Website Leadercast is a leadership development organization that hosts events, including the renowned Leadercast Live conference, which features top leaders from various industries. They provide valuable insights, resources, and tools to help individuals and organizations develop and enhance their leadership skills. Through in-person and digital content, Leadercast empowers leaders to unlock their potential and drive success. Their mission is to create leaders worth following who can inspire and elevate those around them. Visit Website InsuranceNewsNet (INN) is the insurance industry’s #1 trusted news source! For cutting-edge insights and innovative strategies, turn to INN—the go-to platform for financial professionals seeking the latest news and resources to fuel success. We deliver timely updates, expert analysis, and actionable content that empowers agents, advisors, and firms to stay ahead of the competition. With award-winning journalism, cutting-edge digital tools, and results-driven marketing solutions, we help our partners grow their businesses and maximize their impact. Our readers save time by accessing all the critical content they need in one place—InsuranceNewsNet.com—without having to sift through multiple publications or news outlets. Visit Website Go1 is the world’s most diverse content aggregator with industry-leading training and compliance courses. They power learning programs with training content from more than 250 learning providers. Empower employees and reimagine learning and development with one subscription, integrated into existing LMS and HRIS platforms. 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Together, we will work hand-in-hand with you to deliver extraordinary experiences and the results that matter to your organization. Visit Website Through our millions of profiles of people for over 3,500 organizations, we have developed highly sophisticated ways to measure these success factors using a variety of proprietary normative profiles. SMG is a leader in talent management solutions, partnering with clients worldwide to help them attract, select, retain, and develop top potential employees. Now the largest sales profiling company in the world, our online system is available 24/7, 365 days a year in 45 countries and in over 40 languages. Our Predictor of Potential (POP™) is a definitive example of our innovative and science-based approach. The POP™ has been thoroughly validated regularly since its creation in 1978 – and we are always improving upon it. The POP™ has become the basis for our other proprietary profiles. 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