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  • Hoopis Performance Network - Leadership Team

    HPN was founded by its CEO, Harry Hoopis, who built one of the world’s successful financial services firms. Harry, alongside an extraordinary team, brings world class solutions designed to help firms and companies in the financial services industry, reach their true potential. A Network Built by the Elite for Those Who Wish to be Elite HPN was founded by its CEO, Harry Hoopis, who built one of the world’s most prestigious and successful financial services firms in Chicago. Harry, alongside an extraordinary team, brings world class solutions designed to help firms and companies in the financial services industry, reach their true potential. HPN’s unique solutions are both innovative and scalable. With flexible learning solutions like online training, blended learning, live workshops. speaking and consulting, HPN has flexible programs that can be right-sized for your organization. Hoopis Performance Network Leadership Team Harry Hoopis Founder/Chief Executive Officer Industry icon Harry Hoopis is a renowned entrepreneur, leader, speaker and industry icon who has built one of the largest and most successful financial services firms in the world. Harry is the author of the best-selling book, The Road to the Bountiful Life and donates all proceeds to the GAMA Foundation. LinkedIn Joey Davenport President & Principal – HPN Division Joey Davenport has twenty years of experience in the financial services industry as a top producer, manager, entrepreneur and international speaker. Joey is a Certified Trainer, Master Coach and co-author of the #1 best-selling book, “The Power of Coaching: Engaging Excellence in Others.” LinkedIn Richard Cleary President & Principal – FSEdNet Division Richard “Dick” Cleary has 40 years of experience in the financial services industry as a top producer, manager, entrepreneur and international speaker. He has designed curriculums and platforms for leadership development, producer training, employee/staff education and Financial Literacy. LinkedIn Miguel Taveras Chief Sales Officer Miguel Taveras brings nearly twenty years of experience in sales, sales management, and distribution to HPN; he is especially well-versed in financial services, as well as life and health insurance. Miguel has developed hundreds of leaders, companies, and teams in 40 US states and four countries. LinkedIn Melissa Peck Vice President, Client Experience Melissa brings over two decades of experience in the financial services industry. A Certified Coach with a Master’s Degree from the University of Essex (UK), Melissa blends her media and communications expertise to elevate client relationships and product development. LinkedIn Grace Egan Operations Manager Grace brings over a decade of global operations experience within the tech industry. A self-described “Jane of all trades”, Grace combines her unique background of workplace ops, employee experience, and HR to manage all things Operations at HPN. LinkedIn Your Top Line is Only as Good as Your Distribution I'm Ready to Build My Dream Team We have the proven programs you need to increase productivity and retention

  • Leadercast for Healthcare – Leadership Redefined | Hoopis Performance Network

    Transforming leadership in healthcare, empowering growth for clinical leaders, care teams, and hospital/support staff. Leadercast gives you instant access to a wide range of digital learning. Transforming Leadership in Healthcare Empowering Growth for Clinical Leaders, Care Teams, and Hospital/Support Staff Schedule a Demo Transforming Leadership in Healthcare Empowering Growth for Clinical Leaders, Care Teams, and Hospital/Support Staff Schedule a Demo Instant Access to a Wide Range of Digital Learning Including: 1,200+ Short Form Videos; Focused Courses; Lunch & Learn Sessions; Meeting Starters The Importance of Leadership Development in 2026 Some of the Thought Leaders Featured Seth Godin Tunde Oyeneyin Jesse Cole Randi Zuckerberg Gayle King Paaras Parker Patrick Lencioni Emmitt Smith Develop Leadership Power Skills for the Following Key People within Your Organization: Clinical Leaders: Equip nurse managers, department heads, and physician leaders with tools to foster a high-performance, patient-centered culture. Physicians and Care Teams: Develop cohesive care teams and deliver exceptional patient experiences. Administrative & Support Staff: Empower your people to unlock higher levels of productivity and engagement. Leadercast Provides the Following Benefits to Your Clinical Leaders and Their Teams: Equip Clinical Leaders with Power Skills: Develop skills in strategic visioning, emotional intelligence, and startup thinking to drive execution and reduce burnout. Enhance Communication and Performance: Improve collaboration to elevate team dynamics in high-stress environments. Foster a High-Performance Culture: Build cohesive teams aligned around the leader’s vision for quality care. Attract, Grow and Retain Talent: Demonstrate a commitment to personal and professional development amid the national workforce shortage. Why Are Business Leadership Skills Critical to the Success of Advisor Teams? Enhanced Team Communication and Dynamics: Improve collaboration and elevate team dynamics. Foster a High-Performance Culture: Build a cohesive team aligned around the advisor’s strategic vision. Deliver Next-Level Client Experiences: Enable teams to anticipate clients’ needs and communicate effectively. Attract, Grow and Retain Talent: Demonstrate a commitment to personal & professional development. Leadercast Provides the Following Benefits to Your Employees & Organization: Empower Your People to Succeed: Enhance skills in effective communication, time management and emotional intelligence to foster success. Lead Change and Enhance Agility: Strengthen abilities in change management, conflict resolution, and team building to drive execution with speed and precision. Cultivate a Future-Ready Workforce: Build a culture of continuous improvement, creativity, and diversity - ensuring your organization adapts to change. Attract, Grow and Retain Talent: Demonstrate your organization’s commitment to personal and professional development. Proud partner of Leadercast – the same platform trusted by AdventHealth, Shannon Health, and other leading healthcare systems. Schedule Some Time With Us to Learn More Let's Talk

  • Hoopis Performance Network - Brochures

    Free downloads of our most requested Hoopis Performance Network Brochures. (PDF format). Download HPN Brochures HPN Sales & Leadership Development Brochure Download PDF HPN Digital Learning Brochure Download PDF HPN Financial Wellness Content Library Download PDF EDGE Digital Learning Brochure Download PDF Trustworthy Selling Modules Download PDF Mutual of Omaha Case Study Download PDF Trustworthy Selling Brochure Download PDF Your Top Line is Only as Good as Your Distribution I'm Ready to Build My Dream Team We have the proven programs you need to increase productivity and retention

  • HPN | Disclaimer

    At Hoopis Performance Network, we care about your privacy and security, and want you to know how we collect, use, share, and protect your personal information and what choices you have regarding your data. Disclaimer The following Disclaimers are clarifying statements and part of the Hoopis Performance Network, LLC Terms and Conditions ("Terms") and should therefore be read alongside the Terms. If you do not agree with the Terms and these Disclaimers, please refrain from using our Services. Your continued use of our Services implies acceptance of the Terms and these Disclaimers. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized, or lower-case words referred to, have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Disclaimer: Application or Apps means any software program provided by HPN and downloaded by you on any electronic device. Hoopis Performance Network or HPN (also referred to as either "we", "us" or "our" in this Disclaimer) means Hoopis Performance Network, LLC; 790 Frontage Rd #300; Northfield, Illinois 60093; and its successors, assigns and wholly owned affiliates and subsidiaries and their respective divisions and groups, each of which are located within the U.S. Service refers to the Website or the Application or both. You or you means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Website or Site refers to hoopis.com, hpnuniversity.com, hpnelevate.com, or any others website operated by HPN and accessible from any of the aforementioned URLs. General Disclaimer The information contained on the Service is for general information purposes only. HPN assumes no responsibility for errors or omissions in the contents of the Service. IN NO EVENT SHALL HPN BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES OR ANY DAMAGES WHATSOEVER, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORT, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE OR THE CONTENTS OF THE SERVICE. HPN RESERVES THE RIGHT TO MAKE ADDITIONS, DELETIONS, OR MODIFICATIONS TO THE CONTENTS ON THE SERVICE AT ANY TIME WITHOUT PRIOR NOTICE. HPN does not warrant that the Service is free of viruses or other harmful components. Website and Apps Disclaimer The information provided by HPN on the Site and Application is for general informational purposes only. All information on the Site and Application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or Application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE OR APPLICATION. YOUR USE OF THE SITE AND APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE OR APPLICATION IS SOLELY AT YOUR OWN RISK. External Links Disclaimer The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with HPN. Please note that HPN does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. Errors and Omissions Disclaimer The information given by the Service is for general guidance on matters of interest only. Even if HPN takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service. HPN is not responsible for any errors or omissions, or for the results obtained from the use of this information. Fair Use Disclaimer HPN may use copyrighted material which has not always been specifically authorized by the copyright owner. HPN is making such material available for criticism, comment, teaching, research, or other similar purposes authorized under Fair Use. HPN believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law. If you wish to use copyrighted material from the Service for your own purposes that go beyond fair use, you must obtain permission from the copyright owner. Views Expressed Disclaimer The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including HPN. Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. HPN is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever. Not Professional Advice The information on the Service is provided with the understanding that HPN is not herein engaged in rendering legal, accounting, financial, tax, or other direct professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers. In no event shall HPN or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service. "Use at Your Own Risk" Disclaimer Contact Us If you have any questions about this Disclaimer, You can contact Us: By email: info@hoopis.com By visiting this page on our website: https://www.hoopis.com/contact-us/ By phone number: (847) 716-1800 By mail: 790 Frontage Rd #300 Northfield, IL 60093 All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. HPN will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

  • Contact us at Hoopis Performance Network

    Just drop us a line today to explore how we can assist you in increasing your productivity. We at Hoopis Performance Network look forward to hearing from you! Contact HPN Just drop us a line today to explore how we can assist you in increasing your productivity. We look forward to hearing from you! Hoopis Performance Network 790 Frontage Rd #300 Northfield, IL 60093 Phone: (847) 716-1800

  • Digital Learning Solutions for Advisor Development

    HPN digital content and learning solutions are designed to fit your organization’s unique needs. Our content solutions are scalable, customizable and designed to increase advisor productivity and retention. Digital Learning Solutions for Advisor Development Gain Trial Access and Experience Our Digital Content Today! Trial Access Sales Skills Prospecting Telephoning Factfinding Closing Sales Psychology Handling Objections Virtual Selling Generational Buying Differences Practice Management Goal Setting Time Management Activity Management Client Building Team Selling Staff Development Digital Practice Operational Best Practices Marketing Networking Social Media Marketing Target Marketing Cross-Selling Center of Influence Development Understanding Life Events Giving Presentations Product Knowledge Life Insurance Annuities Disability Insurance Understanding IRAs Qualified Retirement Plans Long Term Care Insurance Critical Illness Insurance Multiline Solutions Planning Concepts Saving & Investing Retirement Planning College Planning Business Planning Estate Planning Life Event Planning Overview of Social Security Understanding Medicare Motivation & Inspiration The Power of Purpose Mental Toughness Overcoming Rejection and Adversity Real Impact Stories Power of Risk Management Planning Check Out Just Some of the Topics Within Our Content Library Looking to get new advisors off to a fast start or reignite experienced advisors to get to the next level? Either way, our digital content and learning solutions are designed to fit your organization’s unique needs. Our content solutions are scalable, customizable and designed to increase advisor productivity and retention. Interested in a FREE “Test Drive” of Our Content? Test Drive eLearning Knowledge Checks and Action Items for Performance Improvement Ability to Easily Enroll Learners in Courses and Learning Paths Reporting and Analytics for Greater Accountability Around Learning On Demand Classroom Training Modules (virtual and in person) Coaching Resources Including Guides, Assessments and Tutorial Videos Skill Assessment to Identify Strengths and Areas of Development Additional Advisor Development Tools and Resources In addition to our digital content, we also provide turnkey training and coaching tools for managers including: How to Conduct an Annual Policy Review History and Numbers Behind Social Security Choices for Medicare Coverage Understanding Social Security and FICA Tax How to Find Networking Opportunities The Financial Services Education Network content library provides the Science through hundreds of micro-learning modules focused on education and knowledge. Eszylfie Taylor – Personal Observation Strategies for Better Prospecting Tom Hegna – Don’t Worry, Retire Happy: 7 Steps to Retirement Security Sabine Robinson – Understanding the Art & Science of High Activity David Resseguie – 3 Powerful Tips for Building Better Phoning Habits Ellen Rogen – Leveraging Presentation Skills to Move Clients to Action The HPN University content library provides the Art by focusing on the skills, best practices and execution methods of the top experts and practitioners in financial services. Check Out Some of Our Sample Videos! We’ve combined the two most powerful digital content libraries in the world, equipping you and your advisors with the Art and Science of learning and development. Digital Learning Solutions for Advisor Development

  • American National HPNU Promo | HPN

    HPN is here to help with the HPN University! HPN University offers a solution to help you and your agency thrive in today’s dynamic market. Whether you’re looking to scale your agents’ skills, improve their productivity, or provide more value to your team, HPN University has the resources you need. Take Advantage of Special Discount Pricing $500 per month $300 per month or $3,000 if paid annually Click Here! Developing Your Multiline Agency in a Changing Business Model As a multiline agency manager, you’re being asked to juggle A LOT of priorities on a daily basis. You’re also being required to manage all this within a wildly evolving business model. How do you multiply and scale your agent development efforts in this challenging environment? Why Choose HPN University? In a rapidly changing business landscape, it's essential to stay ahead of the curve. HPN University equips you with the tools and knowledge you need to not only keep pace but lead the way in agent development and business growth. Flexible Learning: Access training when you need it—on your schedule. Expert Resources: Tap into years of experience from professionals who’ve been in your shoes. Comprehensive Support: From motivational content to practice management tips, HPN University has it all. Interested In Discount Pricing? $500 per month $300 per month or $3,000 if paid annually Click Here! The HPN University provides American National Agencies with the following benefits: On-Demand Access to Top Experts and Agents in Financial Services Gain direct access to expert insights from top agents and industry-leading professionals and agents who understand your agents’ unique challenges. Tools to Add Value to Your Agents in Sales Skills, Practice Management, Motivation, and More From mastering sales techniques to motivating your agents and improving their daily operations, our tools cover all aspects of running a successful business. Develop Your Agents’ Knowledge and Skills with the Click of a Button Offer your agents continuous learning opportunities with easy access to training modules, expert-led seminars, and much more—all from the convenience of your desktop or mobile device Turnkey Resources for Agency Meetings to Save You Time and Energy Simplify your meeting preparations with our ready-made resources that streamline your agency’s meetings, so you can focus on what matters most: building relationships and growing your business.

  • HPN | Cookie Policy

    At Hoopis Performance Network, we care about your privacy and security, and want you to know how we collect, use, share, and protect your personal information and what choices you have regarding your data. Cookie Policy This Cookies Policy explains what Cookies are and how Hoopis Performance Network, LLC (“HPN”) uses them. Reading this policy will help you understand what type of cookies HPN uses, or the information we collect using Cookies, and how that information is used. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from Cookies. For further information on how we use, store and keep your personal data secure, please see our Privacy Policy. HPN does not store sensitive personal information, such as mailing addresses, account passwords, etc., in the Cookies we use. Interpretation and Definitions Interpretation The words of which the initial letter is capitalized, or lower-case words referred to, have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Cookies Policy, the following definitions shall apply: HPN (sometimes referred to as we us" or "our" in this Cookies Policy) refers to Hoopis Performance Network, LLC; 790 Frontage Road #300; Northfield, Illinois 60093; and its successors, assigns and wholly owned affiliates and subsidiaries and their respective divisions and groups, each of which are located within the U.S. Cookies means small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website, among other information. Website refers to Hoopis.com hpnuniversity.com, hpnelevate.com or any other website operated by HPN and accessible from the aforementioned URLs You means the individual accessing or using the Website, or the company or other legal entity on behalf of which such individual is accessing or using the Website, as applicable. The use of the Cookies Type of Cookies we Use Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. HPN uses both Session and Persistent Cookies for the purposes set out below: Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided; HPN only uses these Cookies to provide you with those services. Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website. Your Choices Regarding Cookies If you prefer to avoid the use of Cookies on the Website, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this Website. You may use this option for preventing the use of Cookies at any time. If you do not accept our Cookies, you may experience some inconvenience in your use of the Website and some features may not function properly. If you'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser. For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050 For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835 Visit your web browser's official web pages to delete or refuse cookies Contact Us If you have any questions about this Cookies Policy, you can contact us: By email: info@hoopis.com By visiting this page on our website: https://hoopis.com/contact-us/ By phone number: (847) 716-1800 By mail: 790 Frontage Road #300; Northfield, Illinois 60093 This Policy is effective as of September 01, 2023. Last updated: October 09, 2023. Effective Date

  • Host Designed to Educate Home Office and Field Staff

    Our content, designed for the home office and/or field, will help employees and staff understand the impact their roles have on the individuals, families and businesses they serve. HOST is innovative learning and development designed to educate and empower home office employees and field staff. What are the benefits to your organization? Attract, develop and retain top talent in the home office and field. Empower employees to understand the impact they have on the clients they serve. Create efficiency through a scalable training system across the enterprise. Enhance the value of your current propriety training resources for a fraction of the cost. What is HOST? 500+ virtual microlearning modules designed to engage today’s modern learner. Flexible options for customizing and integrating content within your learning management system. Advanced reporting functionality to identify trends and increase accountability. Available in multiple languages and closed captioned to align with ADA guidelines. Why Invest in Your Home Office Employees and Field Staff? We’ve developed digital learning and development resources to help educate the backbone of financial services organizations: employees and staff. Our content, designed for the home office and/or field, will help employees and staff understand the impact their roles have on the individuals, families and businesses they serve. This new knowledge will empower employees to grow professionally leading to greater retention and productivity which has become even more important in this new era of “The Great Resignation.” Understanding Clients & Their Needs Generational Buying Differences The Need for Life Insurance Life Changes Series What Happens When Someone Dies Overview of College Planning Understanding Special Needs Financial Considerations of Divorce Introduction to Insurance Products & Principles Role of Life Insurance Understanding the Life Insurance Policy Understanding Underwriting Disability and Long-Term Care Insurance Overview of Annuities Contract Beneficiary Designation Understanding Medicare Overview of the Principles of Investing Basics of Investing Investment Strategies Mutual Funds Investment Choices Investment Analysis Variable Annuities Overview of Managed Money Understanding Financial Factors & Programs The Life Insurance Industry Personal Financial Series Individual Taxation Series Overview of Social Security Focus on Social Security Overview of Business, Estate & Retirement Planning Working with Business Owners Different Business Structures Managing Business Risks Executive Benefit Plan Estate Tax Planning Planning Strategies for Retirement Planning Strategies at Retirement General Employee & Staff Education How to Give a Presentation Time Management Success Financial Literacy Active Listening Skills HOST Content Covers the Following Topics and More Advanced Sales Call Center Representatives Broker Dealer Employees And more! Home Office Employees Field Agency & Advisor Staff Policy Owner Services Underwriting Department Marketing Department Our Employee and Staff Education Content Is Designed To Be Used With the Following Types of Groups: Interested In How We Can Help with Your Employee and Staff Training Needs? Contact Us Today What Could a College Education Cost What is a Variable Annuity? What Factors are Evaluated During Life Underwriting Overview of the Small Business Marketplace Deciphering Your Paycheck Overview of the Insurance Industry Introduction to the Role of Life Insurance Financial Risks That May Impact a Retirement Plan Why Understanding Social Security Matters Time Management Concepts and Practices Just Some of Our Learning and Sample Development Content for Employees and Staff: eLearning Knowledge Checks and Action Items for Performance Improvement Ability to Easily Enroll Learners in Courses and Learning Paths Reporting and Analytics for Greater Accountability Around Learning On Demand Classroom Training Modules (virtual and in person) Coaching Resources Including Guides, Assessments and Tutorial Videos Skill Assessment to Identify Strengths and Areas of Development Additional Tools and Resources In addition to our digital content, we also provide turnkey training and coaching tools for managers including: HOST is innovative learning and development designed to educate and empower home office employees and field staff.

  • HPN | Acceptable Use Policy

    At Hoopis Performance Network, we care about your privacy and security, and want you to know how we collect, use, share, and protect your personal information and what choices you have regarding your data. Acceptable Use Policy This Acceptable Use Policy ("Policy") is part of the Hoopis Performance Network, LLC Terms and Conditions ("Terms") and should therefore be read alongside our Terms or other agreement between you and HPN. This Policy applies to all users of our Services. If you do not agree with this Policy, please refrain from using our Services. Your continued use of our Services implies acceptance of this Policy. Please carefully review this Policy which applies to any and all: (a) uses of our Services (as defined in Terms) (b) videos, materials, and all other content available on the Services ("Content") Who We Are We are Hoopis Performance Network, LLC (referred to as either "HPN," "we," "us," or "our"), a company registered in Illinois, United States and located at 790 Frontage Rd #300; Northfield, Illinois 60093. We operate http://www.hoopis.com , hpnuniversity.com, hpnelevate.com, or other websites accessible from the aforementioned URL, and provide related products and services that may refer or link to this Policy (collectively, the "Services"). Use of the Services When you use HPN Services you warrant that you will comply with this Policy and with all applicable laws. You also acknowledge that you may not: Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory. Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein. Engage in unauthorized framing of or linking to the Services. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. Make improper use of our Services, including our support services, or submit false reports of abuse or misconduct. Engage in any automated use of the Services, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. Interfere with, disrupt, or create an undue burden on the Services or the networks to which the Services are connected. Attempt to impersonate another user or person or use the username of another user. Use any information obtained from the Services in order to harass, abuse, or harm another person. Use the Services as part of any effort to compete with HPN. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services, except as expressly permitted by applicable law. Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services or any portion of the Services. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you. Delete the copyright or other proprietary rights notice from any Content. Copy or adapt the Services’ software, including but not limited to PHP, HTML, JavaScript, Flash, or other code. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms"). Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or using or launching any unauthorized script or other software. Disparage, tarnish, or otherwise harm, in our opinion, HPN and/or the Services. Use our Services in a manner inconsistent with any applicable laws or regulations. Monitoring and Enforcement HPN regularly monitors use of the Services and Content to confirm compliance with the terms of this Policy and any other applicable HPN policy. We maintain the right to monitor all such usage by any means we deem appropriate at any time in our sole discretion and delete any material we deem illegal, inappropriate, or violative of any HPN or applicable third-party policy. If HPN discovers a violation, it will take whatever action it deems reasonably necessary or appropriate to address such behavior. We may, in some cases, give you a warning, however, we are under no obligation to do so. We have the absolute right to suspend or terminate your access to and use of our Services and, if applicable, disable your account. We may also notify law enforcement or issue legal proceedings against you when we believe that there is a genuine risk to an individual or a threat to public safety. We may disclose your personal information to a third party claiming that you violated his or her rights (such as his or her intellectual property or privacy rights) or endangered his or her safety or enjoyment of the Services. Our response to conduct violating this Policy may also include taking legal action We exclude our liability for all action we may take in response to any of your breaches of this Policy. YOU HEREBY WAIVE AND HOLD HARMLESS HPN, ALONG WITH HPN'S EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES, LICENSEES, AND SERVICE PROVIDERS, FROM ANY AND ALL CLAIMS RESULTING FROM, OR ARISING DIRECTLY OR INDIRECTLY OUT OF, ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES IN CONNECTION WITH INVESTIGATIONS BY EITHER HPN, THIRD PARTIES OR LAW ENFORCEMENT AUTHORITIES. Modifications and Updates to this Policy HPN reserves the right to modify and update this Policy at any time in its sole discretion. Continued use of the Services after we post any changes to this Policy constitutes agreement to those changes. You agree to review this Policy periodically to ensure you are familiar with the most recent version. Except as otherwise provided by HPN, updates will be effective upon the date indicated at the top of this Policy. The updated version of the Policy will supersede all prior versions. Note that HPN's failure to enforce this policy in any instance and for whatever reason shall not be construed as a waiver of its right to do so at any other time. How You can Contact Us About this Policy? If you have any questions or comments, you may contact us: By email: info@hoopis.com By visiting this page on our website: https://hoopis.com/contact-us/ By phone number: (847) 716-1800 By mail: 790 Frontage Rd #300, Northfield, IL 60093

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